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Visit the ​A&E

Disclaimer:

The queue status is meant to give you a gauge of the waiting time and the number of patients at the A&E. Patients are not seen in order of arrival – those with more severe conditions will be treated first.

Peak Periods

The peak periods of the KTPH A&E are 10am-3pm and 8pm-11pm. During these periods, the waiting time to see a doctor will be much longer than expected.

​What is a Medical Emergency?

Medical emergencies are sudden and serious illnesses and injuries that require immediate treatment. Some symptoms of medical emergencies include:

  • Breathing difficulties (e.g. shortness of breath / choking)
  • Sudden and severe pain, including chest pain
  • Unconsciousness
  • Severe bleeding
  • Sudden dizziness, weakness, numbness or vision change
  • Change in mental state (e.g. sudden confusion / disorientation / difficulty arousing)
  • Coughing up or vomiting blood
  • Persistent vomiting or diarrhoea
  • Injuries to the head or spine
  • Major limb fractures / dislocations
  • Drug overdose or poisoning
  • Traffic or worksite accident

In case of an emergency, please proceed to the nearest emergency department or call an ambulance at 995.

If you suspect you or your loved one has an emergency medical condition, KTPH A&E is available to help you navigate this difficult situation.

No Inpatient Pediatric Facilities

Please note that we do not have inpatient pediatric facilities in KTPH. Patients younger than 16 years old might have to be transferred to KK Women's and Children's Hospital (KKH) for further treatment and investigation. If you prefer, you can also bring your child directly to KKH.

General Practitioner (GP)

For mild to moderate conditions such as cough, runny nose or simple sprains, you are encouraged to seek medical treatment closer to home.

Under the GPFirst programme, patients who are assessed to require further treatment will be referred to the A&E. Those with valid referrals from participating GP clinics will receive a $50 waiver on the prevailing attendance fee at either location.

Find out more

NurseFirst

If you are unsure where to seek medical help, call NurseFirst at 6262 6262 for advice.

For more information on the NurseFirst helpline, please visit www.wh.com.sg/nursefirst

Nurse answering telephone 

Click HERE for a list of common conditions and recommendations on where you should seek treatment.

What to Bring

Please bring along:

  • Your identification document (e.g. NRIC / work permit / foreigner pass / passport)
  • Referral letter (if applicable)

Visitor Policy

A&E Visitation

Please approach the A&E Care Corner for more information.

23-Hour Observation Ward
  • Each patient is allowed a maximum of 2 visitors during visiting hours
  • Visiting Hours: 12pm - 2pm and 5​pm – 8pm
  • All visitors are to ensure that they are well and are encouraged to test themselves with an antigen rapid test (ART) on the day of the visit to their loved ones at the hospital
  • Visitors must bring their own masks and ensure the mask is worn at all times

A&E Fee

A one-time A&E Fee is payable up on registration. Additional charges may apply if specialised investigations are required.
Visit Hospital Charges for A&E Fee

Patient Journey

patient journey

  Location

Tower A, Level 1

  Useful Links

Frequently Asked Questions (for Next-of-Kin)