Medical Social Service

End of life care and grief & bereavement counselling

Receiving news of a terminal or chronic illness can leave one feeling lost and helpless. We provide grief support to help patients and their families through such difficult times and come to terms with their loss.

Care Planning

Working closely with the multi-disciplinary team, we assess discharge care needs and co-create suitable care plans with patients and their families. We also provide information on available resources and coordinate with service providers to ensure effective post-discharge support. 

Home Visits

Our team conducts home visits to vulnerable or at-risk patients to facilitate person-centred and sustainable care plans. 

Support Groups

Support groups bring together people who are facing similar issues to offer a safe space for validation of feelings, shared learning, and a stronger sense of hope and community through mutual encourage and practical advice. The groups are facilitated by our Medical Social Workers and may involve patients’ family members. The support groups that we run caters to persons with dementia, and stroke survivors.

CARE (Caring Action in Response to an Emergency)

In times of civil emergencies, our medical social workers serve as CARE officers to provide psychological first-aid for the affected persons and their families.

If you are experiencing financial difficulties with your medical bills, please contact our medical social service to schedule an appointment. We can review your situation and discuss possible assistance options available to you. Your request will be kept strictly confidential. 

Some of the common assistance schemes include:

• Senior Mobility Fund & Assistive Technology Fund
  
  These funds provide subsidies to individuals to purchase mobility aids and assistive devices. (e.g. walking/quad stick, wheelchair, geriatric chair, commodes, pressure relief mattress/cushions, hospital beds, spectacles, hearing aids, etc.)
  
  
  Patients will need to undergo assessment by a qualified assessor to determine the type of device required. If the assessment determines that an assistive device is not needed, the fund administrator reserves the right to reject the application. 
  
  
  From January 2026, patients will need to be either Singaporeans or Singapore Permanent Residents, with monthly per capita household income of $4800 or less to qualify for subsidies.
  
  
• MediFund
  
  MediFund helps Singaporeans who are unable to afford their medical bills after Government subsidies with insurance (such as MediShield Life), and MediSave.
  
  
  Only subsidised Singaporean patients can apply for MediFund. Applications are assessed based on the financial, health, and social circumstances of the patient and all family members, including those living separately.​
  

To apply for financial assistance, please produce proof of your income, savings and monthly expenditure.

Other institutions that provide financial assistance include:

• MENDAKI
• CDAC
• Sinda
• Eurasian Association
• MUIS
• SSO​