What is a Doctor’s Statement or Attending Physician’s Statement?
This is a medical report set in a form format, provided by an insurance company to be completed by the doctor who attended to the insured person for his/her illness.
If I have been seen by two different doctors in Khoo Teck Puat Hospital, can I request for one consolidated medical report?
The two doctors you had visited were for two different reasons. It is necessary for each doctor to write the medical report based on your medical condition and the treatment given. Hence, you need to request for two separate medical reports.
I have visited the hospital for various reasons. Which medical report should I be requesting?
There is a fee for each report. You are advised to request for the report that is relevant for the purpose of your claim.
Can I use MediSave or MediFund to pay for the medical report?
No. MediSave and MediFund cannot be used.
What supporting document can the hospital provide me for my outpatient visit / hospitalisation claim?
You may request for:
- Visit Summary - for A&E visit and 23hr stay
- Referral Letter - in which you are referred to Khoo Teck Puat Hospital
- Inpatient Discharge Summary – for admission
- Patient Report – for day surgery or endoscopy procedure
Please request for the required document on the day of appointment or discharge.
Can my insurance company request for a copy of my medical records (Inpatient Discharge Summary)?
Yes. The appointed insurance company must submit an official letter with your signed consent and copy of your NRIC, if available.
Why must I pay for a medical report?
The doctor needs to review the patient’s full medical records to prepare the report with the information as required. This is not done during the patient’s outpatient visit or hospital stay. Hence, the outpatient consultation fee or hospitalisation bill does not include the cost of medical reports. The fee levied for providing the medical report covers the hospital’s administrative costs and the doctor’s professional input.
Can I view my own medical record and medication list?
You may access some of your clinical records at the
At present, patients may view their records, which include:
- Laboratory test results
- Screening records
- Discharge information
- Vital health tracking
- Appointment information