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I Want To

Pre-order M​​edication

 
 

Why home delivery?

  • Skip the queue and save your time
  • Enjoy the convenience of medications delivered to your preferred location

Who is it for?

  1. Only for existing KTPH and ADMC patients who have uncollected balance from their Specialist Outpatient Clinic (SOC) prescription
  2. NOT for medications that need to be started immediately
  3. NOT for controlled drugs and clinic administered medication

Delivery charges

Charges per delivery (before GST)

​​First delivery of every calendar month (based on delivery date)​​​​
​Free
Subsequent deliveries within the same calendar month (based on delivery date)​​$9
Urgent delivery (less than 1 week).
Subject to availability and additional charges may apply​		​Please call Pharmacy to check
​Re-delivery due to failed attempt
(if recipient was not present to receive the medications at mutually agreed delivery date and time, or for unsuccessful delivery due to incorrect/invalid address provided)		​$9

*Disclaimer: To support this service, some of your information will be shared with our delivery partner.

Things to Note:

  1. Please submit your order no later than 2 weeks prior to your delivery date
  2. Ensure someone (aged 18 years old and above) is around to physically receive the medications
  3. You will receive an SMS confirmation on the delivery date of your order
  4. All items delivered are non-exchangeable nor refundable
  5. KTPH shall endeavour to deliver the medications within the selected time window, but shall not be liable for any delays due to unforeseen circumstances (e.g. any traffic or weather conditions, actions or omissions of any third party delivery vendors, or any other causes beyond the reasonable control of KTPH)

Why self-collection “MediBox”?

  • No waiting at the pharmacy
  • Collect at your convenience 24/7 (available for 48 hours after SMS confirmation)

Who is it for?

  • Only for existing KTPH and ADMC patients who have uncollected balance from their Specialist Outpatient Clinic (SOC) prescription
  • NOT for controlled drugs and clinic administered medication

Things to Note:

  1. Please submit your order at least 3 working days in advance
  2. Once the parcel has been loaded into the MediBox, you will receive an SMS with the One-Time Password (OTP). If you have two parcels (fridge and non-fridge), you will receive two SMSes
  3. To collect your order, please proceed to MediBox – located next to Outpatient Pharmacy (Tower C, Level 1) - available 24/7
  4. Please collect your order anytime within 48 hours of receiving One-Time-Password
  5. Once collected from our Medibox lockers, medications are non-exchangeable nor refundable.​

medibox location

Location of Medibox outside Outpatient Pharmacy

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Why Pick & Go?

  • Shorter waiting at the ADMC pharmacy

Who is it for?

  1. Only for existing Admiralty Medical Centre patients who have uncollected balance from their prescription
  2. NOT for controlled drugs and clinic administered medication

Collection Time:

  • Monday to Fridays: 8.30am - 5pm (excluding Public Holidays)
  • Admiralty Medical Centre Pharmacy (#03-01 Kampung Admiralty)

Things to Note:

  1. Please submit your order at least 3 working days in advance
  2. Once collected, medications are non-exchangeable nor refundable
  3. We will contact you if your order cannot be fulfilled at ADMC Pharmacy.
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Order Medications

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How do I place an order?

Place an order using the following link: https://eservices.healthhub.sg/public/MedicationRefill/ktphhome

For both Khoo Teck Puat Hospital and Admiralty Medical Centre patients,
Choose: Khoo Teck Puat Hospital > Refill my prescription

​Step 1: Choose medicine/quantity, delivery or collection method/date/time on the webpage
Step 2: Receive a confirmation email
Step 3: Receive the medications on the scheduled date/time at the delivery address


Payment

  • Official invoice will be posted to your registered mail address within 1 week of receiving your order
  • Please go to Bill Payment​ for payment options
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Enquiry

For any general enquiries or clarifications,
please call (65) 66022220
Monday to Friday: 9am-5pm,
Saturday: 9am-1pm

Useful Links

User Guide to ordering medication balance refill
(PDF, 1.7MB)