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Ward Visitor Guide

One-time registration

You can register to visit the wards via:

  • Self-serve kiosks at Tower A: Basement 2 & L1
  • Self-serve kiosks at Tower B: Basement 2, L1, L2 & L3
  • Self-serve kiosks at Tower D (at Yishun Community Hospital): L1

Things you need

  • Local Identification (ID) Card number
  • Local mobile number
  • Patient's name
  • Ward and bed number

Day of visit

Please bring along your ID card and scan it at the gantries located at our lift lobbies.

If the visitor quota exceeds upon scanning at the gantry, you will receive an SMS when it is your turn to visit.

Visiting hours

  • General Wards
    12 - 2pm, 5 - 8pm
  • ICU (B26, B36)
    Any time except 8 - 10am
  • Transit Ward (B55)
    10am - 10pm
  • Isolation Ward (B46)
    12 - 2pm, 5 - 8pm

Love your children

For infection control and safety reasons, we strongly advise you NOT to bring children of the following ages to the wards:

  • General Wards: children under the age of 7
  • ICU & B46: children under the age of 12

Number of visitors

Number of visitors allowed at each time:

General Wards - 4 visitors
ICU (B26, B36) - 2 visitors
Transit Ward (B55) - 1 visitor
Isolation Ward (B46) - 2 visitors

Our patients need to rest and recover.
Thank you for your cooperation.