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Travel Assistance

To travel to Singapore, you may visit Changi Airport's website for information on flight arrivals, departures and schedules. It is also our pleasure to assist you with your travel arrangements to Singapore, including making arrangements with a travel agent, hotel reservations, and transportation from the airport.


Car service to and from the airport, as well as daily services while staying in Singapore can be arranged for you. We can arrange to pick you up at your hotel to Khoo Teck Puat Hospital for medical treatment. Upon your departure, we can assist in arranging transportation to the airport.

Evacuation and/or Return to Home Country

We can arrange with global medical assistance agencies to evacuate patients to Singapore for treatment. The transfer back to home country can also be co-coordinated.

Visa Assistance

Generally, visa is not required for a foreigner on a social visit of less than 14 days. For more information on visa requirements, please enquire with the Immigration & Checkpoint Authority.

If your visit to Singapore is longer, you may apply to the Immigration & Checkpoint Authority or call the Information Hotline at Tel: 1800 391 6400 (toll-free in Singapore only) after your arrival. The processing of extension of stay will take at least one working day. We can also assist you in obtaining a visa for medical treatment in Singapore.

Hotels and Accommodation 

We have established special rates with a number of area hotels for our international patients and families. We can help you find a hotel within your budget whether it is deluxe, moderate, or economy accommodations. You can also visit the Singapore Hotel website for more information.


Alexandra Health International Patient Services (IPS) can help to make your stay in Singapore a more relaxing and enjoyable one. IPS can make restaurant reservations, purchase tickets to local entertainment or sports venues. We can also guide you and your family to local places of interest and take advantage of the many attractions Singapore has to offer. For more information, please visit Singapore Tourism Board.

Translator (Language Interpretation)

Please let us know if you will need a language interpreter during your stay at Khoo Teck Puat Hospital. We can arrange for an interpreter at the time of your appointment to assist in communication with the doctors and nurses.